3commas vs Cryptohopper

After using both bots it’s time to do a comparison of both. The pros and cons of each bot.

Getting Started

Which one is easier to get started with?

Cryptohopper

positive

Cryptohopper is easy to get started with, it has ready made templates set up for many exchanges, the only thing you need to do is basically enter your API keys and enter how much you wanna spend per trade and how much of your base currency it should use for trading. Cryptohopper also has a vibrant community that’s willing to share settings and help you out. Pricing is very clear (note: VAT is added to the price), there are 3 plans and it’s very easy to see what each of the plans have to offer.

Cryptohopper also has a 1 month trial.

negative

Some settings are confusing for example the parts were you need to set up the amount per trade or the max positions per coin as these values are expressed as percentages. This is very counter intuitive for most people.

(Update sept 2018: this has been addressed in the latest release!)

Signals settings show up on their own signal page and on the config page as a tab where you have to set them up. This is a bit confusing at first.

Another thing new users tend have problems with is the subscription part. When you add a new bot you have to reassign your subscription to that new bot. If you don’t do this the bot appears not to work. This happens when people switch from trail to paid plan.

3commas

positive

The dashboard gives you an overview of the steps you need to take to get started so setting up it isn’t hard at all. Just as with Cryptohopper you basically enter your API keys and you’re good to go. Since 3commas doesn’t let you set your own technical analysis settings, I’d say it a little bit easier to set up than Cryptohopper as there’s less to configure.

3commas has 3 day trial

negative

The plans are confusing. They seem to change regularly and they have both paid plans and commission plans and a mix of paid and commission plans. This is too confusing for starters. Another thing that’s annoying is that you have to fill up a balance to pay for this commission. Even if you spend $42 a month you still need to pay 50% commission for composite bots.

Conclusion: Although Cryptohopper is a bit harder to set up, there’s a 1 month free trial, it has a large community and pricing is clear. I’d say this is a win for Cryptohopper.

User Interface

Who has the most pleasing and functional user interface? Compared to many other bots both Cryptohopper and 3commas outperform the competition.

Cryptohopper

Positive

Cryptohopper has a typical bootstrap based interface which offers a clean consistent look & feel all throughout the app. It has two modes: day & night mode.

Negative

The site is responsive but it doesn’t work all that well on mobile devices. On Android browsers you get double checkboxes for the open positions which make bulk actions impossible unless you turn on desktop mode. Tradingview integration is not complete and seems more of an afterthought. Especially on mobile devices the charts don’t show well.

3commas

Positive

3commas also sports a bootstrap interface with a slightly more pleasing theme (own opinion) and is overal clean and consistent throughout the app. For Android and iOS they have apps although not feature complete and even a Telegram bot that can update you on buys/sells …etc. The site also works well on mobile devices. Good trading view integration.

Negative

Although it works well on mobile browsers the only downside is that you need to scroll to see all the info on the active deals but it does work. No night mode, not really a dealbreaker but people seem to like dark interfaces these days.

(Update sept 2018: new version has night mode)

Conclusion: Advantage for 3commas because they have mobile applications and because it generally works better on mobile devices.

Performance

Which one has the most responsive interface, fastest execution of orders and least lag?

Cryptohopper

Positive

Cryptohopper is aware of the issues regarding performance and is working hard to make the trading experience better.

Negative

Often the site lags, the interface is not always updated immediately after the bot executes an order which leads to confusion and a lack of market orders (for panic sells) makes it often slow in order execution.

3commas

Positive

Site is fast, responsive and executes orders really fast, I can see orders being placed almost instantly on my Binance app.

Negative

Some parts are not automatically updated and need to be manually reloaded.

Conclusion: Advantage for 3commas because they outperform Cryptohopper by far in this regard. That said Cryptohopper’s algorithms and large user base are more taxing on resources.

Documentation

Which one has the best documentation?

Cryptohopper

Positive

Cryptohopper has an extensive documentation and even a set of videos explaining in detail the different parts of the trading bot, it’s well structured on their website with the exceptions of the videos which you need to find on their YouTube channel. There is also an FAQ and list of common issues.

Negative

There could be a bit more on configuration but this part has been addressed by the community who have made lots of videos and articles.

3commas

Positive

There are plenty of articles and they really explain the software very well in detail and with examples

Negative

The documentation is clear but sometimes has some translation issues probably Russian expressions that are a little different in English. Also, I find the documentation less structured, there are lots of individual articles but they don’t seem to be ordered as nicely as the docs from Cryptohopper

Conclusion: Advantage for Cryptohopper, the videos, the docs make it easier to find info.

Bugs & bug fixing

Cryptohopper

Positive

Cryptohopper is very quick in the handling of bugs and takes bug fixing seriously.

Negative

But despite the awesome support team, Cryptohopper has been plagued with bugs lately and instability of the platform during some days.

3commas

Positive

I only experienced one bug and that was an error on the exchange.

Negative

None so far it’s very stable

Conclusion: Clear win for 3commas

Updates

Cryptohopper

Positive

Cryptohopper has released some major upgrades and minor updates on their platform and introduces new features on a regular basis.

Negative

Updates seem to introduce new bugs (e.g. trigger feature)

3commas

Positive

I haven’t seen many major upgrades yet but saw many minor updates via several hot code reloads and never noticed a single bug.

Negative

None so far.

Conclusion: Advantage for 3commas

Manual Trading

Cryptohopper

Positive

Cryptohopper has the ability to place manual orders and one great feature is that you can set trailing buys.

Negative

Manual orders are somewhat a side feature on Cryptohopper, the software is built around the bot and that clearly shows from the interface.

3commas

Positive

The interface is probably one of the best you can have for manual traders in crypto. It has everything, split targets, trailing stop, stop loss, trailing target profit, market and limit orders, bid, ask, last, conditional, market buy prices. You name it it’s all there.

Negative

Trailing buys are missing

(Update sept 2018: trailing buys has been added as alpha feature now)

Conclusion: 3commas would win this hands down but since Cryptohopper has a killer feature with trailing buys I only give 3 commas an advantage for now.

Bot trading

Cryptohopper

Positive

Cryptohopper has the most advanced bot for technical analysis of both since 3commas doesn’t offer a TA bot. Lots of strategies are possible with most known technical indicators such as RSI, Stoch RSI, EMA, Bollinger Bands, MACD etc…, ability copy setups from others and have individual config pools. Ability to use external signals. The bot works exceptionally well during up-trending markets

Negative

TA is somewhat overwhelming for people without TA knowledge on the other hand signals make up for that. The bot needs more human intervention to be successful in a downtrend.

3commas

Positive

The bots are very different from Cryptohopper. They use Tradingview signals to follow buy recommendations and their bots are DCA bots. Overall they work well end seldom go red because of their DCA mechanism. There are single coin bots and composite bots were you can add all coins at once. The bots work well in both up and down trending markets and require little human intervention. These bots are simpler in strategy yet they perform relatively well.

Negative

Due to the DCA mechanism, most deals are successful but when they fail to successfully DCA they build up large bags as DCA uses a lot of your base currency.

Conclusion: I’d say it’s a tie. Advantage for Cryptohopper during uptrends and thanks to signals, advantage for 3commas in downtrends and flexibility.

Support

Cryptohopper

Positive

Cryptohopper has great support most support tickets are answered within 2 days. Priority support for clients with a Kangaroo subscription. They’re working on expanding their support in other time zones.

Negative

Lately, there have been quite a bit of support request from people in different time zones and 24/7 support is something customers want.

3commas

Positive

Very fast support similar to Cryptohopper, no complaints there. I also prefer their floating popup for asking questions or reporting issues. It takes less effort to report something.

Negative

I have no idea if they offer 24/7 support since I’m in the same or nearly same timezone. I suppose it would be similar to Cryptohopper.

Conclusion: Both offer good support.

Community

Cryptohopper

Positive

Cryptohopper has an awesome community with lots of members helping each other and helping fix issues they might have with their configs. There are Telegram, Discord user groups and even FB has its Cryptohopper groups.

Negative

/

3commas

Positive

/

Negative

I have no knowledge of a community. I checked their forum and I can’t find many posts and also on Telegram, I haven’t come across a community so far. Maybe their user base is more Russian than English.

(Update sept 2018: there’s a Telegram group now)

Conclusion: Cryptohopper is the clear winner here

Total score:

Cryptohopper : 20/30

3commas: 22/30

Final conclusion:

Cryptohopper is rich in features has a large community and allows you to trade signals and make your own TA strategies.

3commas is excellent for placing manual trades, managing your portfolio and has excellent bots albeit only DCA bots for the moment.

So in order to pick the right bot ask yourself what do you want the most? The ability to place manual trades with trailing stops, split buys …etc or do you want signals and a TA driven bot?

You might also like this article:

The above references an opinion and is for information purposes only. It is not intended to be investment advice and may contain affiliate links. Seek a duly licensed professional for investment advice.

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